Just to let everyone know they swapped mine today without a receipt. Had to have a bit of a moan tho.

Many thanks - nothing to lose by trying I suppose - at worst I can resort to wonderweb!!

Don't know why they don't just have the sponsors logos printed/woven into the shirts like they used to

phew, its not just me who has had problems with letters peeling off away shirts then



what i have done with mine is started washing my shirt on a cooler wash, plus the few letters that are missing, i have coloured them in (the rest of you may not want to do that but i do it and you cannot tell it has been coloured in if you stand close to me or stand far away from me)



i don't have the receipt so therefore i cant change the shirt for a new one but i'm not complaining now that i have found a solution

if it's faulty they have no option but to take it back whether they have a sign or not. even if they didn't have to who would care? no matter who takes it back it'll be going back to the club/supplier

Take it back and if they get shirty (lol...sorry) just quote the Sale of Goods Act 1979 (as amended) and say that it is your statutory right to expect the goods to be of merchandisable/reasonable quality (which obviously it isn't in this case) and you want a replacement or refund.

If you know roughly when you bought it check your bank or credit card statement if you don't have the actual receipt (again not a legal requirement either!)

so if they dont have a reciept whats to say they didnt buy it from jjb?

correct,they will not take it back without a reciept.

As I said, evidence of purchase using your bank/credit card statement aligned to that period would be suffice, by law you are not required to produce an actual receipt of sale but do have to have some evidence of purchase from them (hence the bank credit card statement)

The club would then be able to check their own records if so wished or if you as the consumer were insistant. Given the specifics of a shirt with particular letters on a particular day it wouldn't be too hard to trace it on an electronic system.

And if you paid by cash?

The woman in the Saville Street shop said to me that if I had the credit card statement that would be fine. Problem is, it was paid for in cash and lost the receipt!